We provide repair services for the following microwave radios:

• Alcatel MDR
• Proxim / Western Multiplex

*  For specific models, please contact our customer service department or submit an RMA online. Volume discounts may apply.

Look for our repair label on
all repairs.

Turnaround Time

Our fast turnaround and quality repair service sets us apart from all other resellers of new or used equipment. We provide in-house repairs performed by factory certified technicians.

• We have the fastest repair turn around
  • Standard: 10 working days
  • Emergency: 2 working days
• We perform rigorous testing on every single product to meet the specifications required by its original manufacturer
• We provide upgrades and updates to the latest equipment ECOs published by manufacturers
• We offer a Preventive Maintenance service aimed at reducing repair costs. Click here to download the program details

RMA - Get a Repair Material Authorization number online.

Click here to download Star Microwave's Services brochure (PDF 0.5M).