Repair (StarRepair™)

To request a Return Material Authorization (RMA) number, please Log-in, then fill out and submit an online RMA form.

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We provide repair services for the following Microwave Radios

  • Harris/Aviat – DVM, Microstar, Constellation, Truepoint, some Quadralink and Eclipse as well as other Legacy Equipment.
  • Alcatel/Lucent/Nokia – MDR 4000, 5000, 6000, 8000 and some MXC and MPR
  • Western Mux/Proxim – All Tsunami and Lynx Radios (SC,HD, GX, and MP) and WM6/11 Series Radios
  • Exalt Wireless – We are there Authorized Repair Center and Repair all their products.

  • Stratex/DMC – XP4, Altium and Velox Radios

  • Adtran – All Tracer Series and some of the Mux Equipment
  • Miscellaneous – Dehydrators, Rectifiers, Mux Cards (depends on MFG) and other.

* For specific models, please contact our customer service department or submit an RMA online. Volume discounts may apply.

Our Quality Repair Service include:

Our fast turnaround and quality repair service performed by factory certified technicians sets us apart from all other resellers of new or used equipment. Our quality repair services include

  • Fast repair turnaround time of
    • Standard: 10 working days
    • Emergency: 2 working days
  • Rigorous testing on every single product to meet the specifications required by original manufacturer
  • Upgrades and updates to the latest equipment ECOs published by original manufacturer
  • Preventive maintenance service aimed at reducing repair costs. Click here to download the program details

To receive information on Star Microwave services, please contact us.