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Repair (StarRepair™)
To request a Return Material Authorization (RMA) number, please
Log-in, then fill out and submit an online RMA form.
We provide repair services for the following microwave radios:
- Alcatel
- Harris-Farinon
- Proxim
- Western Multiplex
- Stratex-DMC
* For specific models, please contact our
customer service department or submit an RMA
online. Volume discounts may apply.
Quality Repair Service
Our fast turnaround and quality repair service performed by factory certified technicians
sets us apart from all other resellers of new or used equipment. Our quality repair
services include
- Fast repair turnaround time of
- Standard: 10 working days
- Emergency: 2 working days
- Rigorous testing on every single product to meet the specifications required by
original manufacturer
- Upgrades and updates to the latest equipment ECOs published by original manufacturer
- Preventive maintenance service aimed at reducing repair costs. Click
here to download the program details
To receive information on Star Microwave services, please contact us.
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